M01/Overview

Platform OverviewPA-OVERVIEW · 25 JUN 2026

All Regions·142 tenants·15:42 IST·▲ Live · 30s refresh
Total Tenants
142
▲ 4 this week
Active Trials
8
▲ 2 conversions expected
MRR (recurring)
₹48.6L
▲ 6.2% MoM
+ ₹2.85L ARR → ₹5.83Cr
DAU · All Tenants
3,420
▲ 142 vs last 7d
Security Alerts
2
▼ requires SRE review
Tenant lifecycle distribution
142 total · 8 in motion today
3
8
121
6
3
Provisioning · 3
Trial · 8
Active · 121
Suspended · 6
Deactivated · 3
Updated 15:42:08 IST
Recent provisioning · last 7 days
Recently provisioned tenants, last 7 days
TenantRegionPlanActivatedOwnerStatus
Kutchina Bangladesh
kutchina-bd.servicestation.ai
BD · DhakaENTERPRISE25 Jun · 14:22
SRS. Roy
ACTIVE
Voltas Service Network
voltas-service.servicestation.ai
IN · MumbaiENTERPRISE25 Jun · 11:08
MKM. Khan
ACTIVE
Blue Star HVAC Care
bluestar-hvac.servicestation.ai
IN · BengaluruPROFESSIONAL24 Jun · 16:45
PJP. Joshi
ACTIVE
Carrier India Care
carrier-in.servicestation.ai
IN · ChennaiPROFESSIONAL24 Jun · 10:12
DVD. Verma
ACTIVE
Daikin Comfort Services
daikin-in.servicestation.ai
IN · PuneSTARTER23 Jun · 09:30
RNR. Nair
TRIAL · 11d left
Kutchina UAE
kutchina-ae.servicestation.ai
AE · DubaiENTERPRISE22 Jun · 18:55
SRS. Roy
ACTIVE
Haier India Service
haier-in.servicestation.ai
IN · NoidaPROFESSIONAL20 Jun · 13:18
PJP. Joshi
SUSPENDED
System health · primary cluster
All regions · p99 SLO 500ms
  • API Gateway NestJS · Kong · 6 pods
    182msp99 · GET
  • Application Pods Worker pool · 12 pods
    214msp99 · WRITE
  • PostgreSQL Primary 16 · 18 connections · 92% idx hit
    42msp99 · QUERY
  • Kafka 3.x · Tenant Events 3 brokers · 42 partitions
    1.2sCONSUMER LAG
  • Redis 7 Cluster 6 nodes · 41% mem used
    0.8msp99 · GET
  • BullMQ Worker Pool 4 pods · 1,247 jobs/min
    0.7sp99 · JOB
  • WebSocket Gateway 3 pods · sticky · 8.2k conn
    96msp99 · PUSH
  • S3-compatible Object Store attachments · backups
    ERR3 NODES DOWN
Platform audit feed · live
  • 15:41:22
    Amit Shah PLATFORM changed plan for kutchina-in PROFESSIONAL → ENTERPRISE · effective 1 Jul 2026
    PLAN
  • 15:38:11
    System auto-suspended haier-in payment failure (3 retries exhausted)
    SUSPEND
  • 15:35:48
    Meera Khan PLATFORM provisioned tenant voltas-service ENTERPRISE · Mumbai · all 21 modules
    CREATE
  • 15:31:09
    System detected anomalous login · 17 failures in 90s for apollo-hospitals IP 49.36.112.x · auto-locked user
    SECURITY
  • 15:24:55
    Amit Shah PLATFORM rotated KMS key version for 8 tenants quarterly rotation · grace 7d
    KMS
  • 15:18:42
    Priyanka Joshi PLATFORM extended trial for daikin-in +14 days · sales override
    OVERRIDE
  • 15:11:30
    System verified hash chain · period 202606 · 142 tenants · all intact
    CHAIN
Audit hash chain · per CF-CORE-02

All chains intact across 142 tenants

Period 2026-06 · 4.82M events sealed · last tamper check 15:11 IST
Key v4 · rotated 18 Apr · grace until 18 Jul
Action items · 7
SLA: 24h
  • S3 outage · 3 nodes down in ap-south-1
    Affects attachments for 12 active tenants · DR replication degraded
    2h
  • Brute-force on apollo-hospitals / user R. Mehta
    17 fails from 49.36.112.x · auto-locked · needs manual review
    14m
  • Trial expiring in 3 days · carrier-in
    Owner D. Verma not contacted · last login 9d ago
    1d
  • SAML SSO cert rotation · reliance-retail
    Old cert expires 28 Jun · 4d window · metadata refresh pending
    2d
  • Q3 billing run · 142 tenants · 12 min ETA
    Starts 16:00 IST · webhook retries queued for non-2xx payers
    18m
  • Whirlpool-in data import completed
    42,318 tickets + 1,820 assets · 3 warnings auto-resolved
    4h
  • Audit chain monthly seal · 2026-05
    Merkle root published to WORM · auditor export signed
    1d